Delivery-heavy takeaway group
Channel contribution + phone captureThe team knew marketplace volume was high and contribution felt soft. A two-week channel margin audit plus Voice on the busiest line showed which tickets were worth defending and which hours were leaking demand to unpaid rings.
Clearer channel mix decisions and a reviewed phone queue that stopped disappearing into voicemail at Friday peak.
Multi-site casual dining
Shared operating truth across sitesEach site had its own habits for online, POS, and phone. Managers compared covers, not contribution. SavorQ gave them one intake and review model so site conversations stopped being about software differences.
Comparable shift views and fewer remakes from incomplete modifiers across the group.
Pub with high enquiry volume
Bookings and allergen context on the phoneSunday and event enquiries jammed the landline while the floor was full. Voice captured structured follow-ups — party size, timing, allergen notes — for human confirmation instead of lost paper notes.
Fewer missed enquiries and cleaner handoffs into the booking follow-up process.