Order & Channel Control
Bring every order source into one clear operating view.
Dine-in, direct delivery, aggregators, catering, and phone — routed, prioritised, and monitored from one calm surface.
Channel complexity
Five channels, five screens, zero clarity.
Most restaurants juggle tablets and dashboards from each aggregator, the POS, direct online orders, and phone notes. SavorQ collapses that into a single ticket line the team can actually run.
Live queue
Capabilities
Control the mix, not just the volume.
Unified visibility
Every incoming order in one queue, tagged by channel, basket, and prep window.
Operational action layer
Reprint, refund, remake, hold, and reroute from the same surface — no app switching mid-rush.
Priority without chaos
Define how channels compete for kitchen attention so the pass is not ruled by whoever shouts loudest.
Commercial impact
Channel-level contribution so promotions and staffing follow the healthiest sources.
Cleaner handoffs
Modifiers, allergens, and timing notes travel with the ticket into kitchen and service.
Audit trail
Know who changed what, when — useful for remakes, refunds, and multi-site review.
Operating principles
How channel control should feel.
One ticket language
POS, online, marketplace, and Voice stop inventing their own formats. The floor sees one model.
Channel is a property, not a product
Where the order came from matters for fees and routing — it should not force a second operating system.
Act during the shift
Throttle a weak channel, defend a strong one, or pause a promo while service is still live.
Pair this with Margin Intelligence and Kitchen & Fulfillment for the full capture → execute → measure loop.
FAQ
Operator questions
Do we still need marketplace tablets?
SavorQ is designed to collapse the operating view. Integrations and channel setup depend on your stack; the goal is one queue managers and the pass can trust.
How does phone demand fit?
Reviewed SavorQ Voice orders can enter the same queue as POS and online, so phone is not a parallel paper process.
Can we prioritise higher-contribution channels?
Yes — that is the point of attaching channel context to the ticket. Contribution visibility lives next door in Margin Intelligence.
Ready when you are
One queue, every channel.
See a live channel view of your operation in a working session.