Unified intake
POS, online ordering, marketplaces, and SavorQ Voice phone orders land in one controlled queue before service becomes fragmented.
Restaurant operating platform
One control layer for every order channel, kitchen handoff, and margin signal.
SavorQ replaces channel sprawl with one operating model for POS, online, marketplace, and SavorQ Voice demand, then connects service state to kitchen execution, reporting, and contribution review.
Operator-reviewed AIChannel economicsKitchen-ready workflow
SavorQ Control
Review mode
POSLiveOnlineSyncingMarketplaceReviewSavorQ VoiceQueued
Unified order queue
Marketplace#1842
AcceptGBP 28.40Online#1843
PreparingGBP 42.10POS#1844
ReadyGBP 16.80SavorQ Voice#1845
Needs reviewGBP 31.50Kitchen flow
Grill8 open
Pizza12 open
Pass4 ready
SavorQ Voice review
Human-first fallback capturedMenu-aware parse needs manager review
Transcript
"Chicken tikka, no nuts, collect at 7."
CapturedReviewKDS ready
Margin intelligence
Delivery channelFee profile needs review
Refund signalWatch
COGS matchCurrent
AI insight for review
Voice and delivery orders after 7pm show lower contribution. Review menu modifiers and fee profiles before the weekend rush.
Operating flow
Every channel lands in one controlled workflow before it reaches the kitchen.
The platform is designed around the work operators repeat every day: receive demand, capture phone orders for review, control order state, route work to the kitchen, and keep economics attached to the work.
Operator command
Teams manage accept, ready, complete, refund, delivery state, and audit history from one surface while managers keep review control.
Kitchen execution
Accepted orders route into KDS station workflows so kitchen teams, managers, and reports work from the same operational truth.
Margin context
Channel fees, COGS, refunds, modifiers, and payment mix attach to order records so profit is visible at the point of review.
Command model
Designed around the decisions managers make while service is moving.
The platform keeps the order record, kitchen state, channel economics, and review surface connected, so teams can move from signal to profit-aware action without switching context.
Channel command
Order source, delivery state, and refund context in one view.
SavorQ Voice review
Captured phone orders can be reviewed before kitchen handoff.
Kitchen truth
KDS state and station handoff remain tied to the accepted order.
Profit layer
Fees, COGS, refunds, and payment mix stay visible for operator review.
Implementation confidence
The platform story is practical: connect, review, hand off, measure.
SavorQ can be explained as a staged operating model, not a rip-and-replace promise: bring channels together, define review controls, align kitchen flow, and attach contribution context.
Connect the channels
Start by mapping POS, online ordering, marketplace, SavorQ Voice, payment, and reporting flows into the SavorQ operating model.
Define review controls
Set the human review points for voice orders, allergen context, unclear modifiers, refunds, and AI-assisted recommendations.
Align kitchen handoff
Use KDS and order state workflows so accepted demand moves from channel intake to kitchen execution with fewer manual gaps.
Measure contribution
Attach fees, COGS, refunds, payments, and channel context to the operating record for owner and manager review.
SavorQ Voice operations
Phone demand is captured, parsed, reviewed, and synced before it becomes lost demand.
SavorQ Voice brings phone-ordering capability into the platform: configurable call routing, transcript and modifier review, allergen context, canonical order creation, and kitchen handoff inside the broader operating layer.
Missed-call capture
Use SavorQ Voice as a phone-order lane for busy service windows, missed-call fallback, or after-hours enquiry capture.
Menu-aware parsing
AI-assisted transcript review maps callers to items, modifiers, sizes, dietary notes, and special instructions before the order moves forward.
Operator review
Managers can review captured phone orders, unresolved details, and allergen context instead of trusting unverified notes.
Kitchen handoff
Approved phone orders become canonical SavorQ orders and can move into the same KDS workflow as POS, web, and marketplace demand.
Answer
Calls can be routed into SavorQ Voice directly, after a human-first fallback window, or outside business hours.
Understand
The call is transcribed and parsed against the restaurant's menu, modifiers, availability, and declared order rules.
Review
Unclear items, allergen questions, and caller corrections are held for operator review before operational reliance.
Sync
Approved phone orders enter the SavorQ queue for kitchen handoff, status tracking, and reporting context.
Operating trust
Controls stay visible when orders, voice, AI, and margin context meet.
Operator-reviewed AI
Recommendations and voice-order corrections are queued for review instead of being presented as unsupervised decisions.
Reviewable voice orders
Transcript, parsed order detail, modifier choices, allergen context, and handoff state remain visible before operational reliance.
Audit-aware operation
Order state, refund context, role controls, and store scoping support safer operating review across teams and locations.
Operator control
Reduce channel sprawl without hiding the economics behind each order.
SavorQ keeps channel demand, SavorQ Voice review, kitchen outcomes, refunds, and reporting close to the order record so operators can review what happened, what it cost, and what action deserves attention.
See profit orchestrationOrder intake without channel sprawl
SavorQ brings store, web, delivery, and SavorQ Voice phone demand into a shared order model so operators do not manage service from disconnected screens or handwritten call notes.
Kitchen state tied to the order record
Order acceptance, preparation, station handoff, ready state, and exceptions stay connected to the same operational record.
Channel economics visible during review
Fees, refunds, payment mix, and COGS context give operators a cleaner view of which channels deserve attention.
Multi-store control by design
Tenant and store scoping helps restaurant groups manage controls, reporting, access, and integration behavior across locations.
Demo