Missed-call capture
Use SavorQ Voice as a phone-order lane for busy service windows, missed-call fallback, or after-hours enquiry capture.
Capabilities
One connected capability set for demand, service, and profit control.
SavorQ brings POS-facing workflows, online demand, marketplace intake, SavorQ Voice, KDS execution, inventory context, payments, reporting, webhooks, multi-store control, and AI insight into one profit-aware product system.
Operator-reviewed AIChannel economicsKitchen-ready workflow
SavorQ Control
Review mode
POSLiveOnlineSyncingMarketplaceReviewSavorQ VoiceQueued
Unified order queue
Marketplace#1842
AcceptGBP 28.40Online#1843
PreparingGBP 42.10POS#1844
ReadyGBP 16.80SavorQ Voice#1845
Needs reviewGBP 31.50Kitchen flow
Grill8 open
Pizza12 open
Pass4 ready
SavorQ Voice review
Human-first fallback capturedMenu-aware parse needs manager review
Transcript
"Chicken tikka, no nuts, collect at 7."
CapturedReviewKDS ready
Margin intelligence
Delivery channelFee profile needs review
Refund signalWatch
COGS matchCurrent
AI insight for review
Voice and delivery orders after 7pm show lower contribution. Review menu modifiers and fee profiles before the weekend rush.
Product system
Capabilities grouped around the work that creates or protects contribution.
SavorQ keeps capture, execution, measurement, and integration capabilities connected to the same operating model, so teams avoid stitching together disconnected tools for digital channels, phone orders, kitchen flow, and profit review.
SavorQ Voice
AI-assisted phone ordering inside the same operating and profit model.
Capture the phone channel with configurable routing, transcript review, menu and modifier parsing, allergen context, kitchen handoff, and reporting without presenting a separate product to operators.
Menu-aware parsing
AI-assisted transcript review maps callers to items, modifiers, sizes, dietary notes, and special instructions before the order moves forward.
Operator review
Managers can review captured phone orders, unresolved details, and allergen context instead of trusting unverified notes.
Kitchen handoff
Approved phone orders become canonical SavorQ orders and can move into the same KDS workflow as POS, web, and marketplace demand.
Configurable routing
Support AI-first, human-first fallback, and business-hours-aware phone flows as the operator chooses for each location.
Reporting context
Phone order volume, correction patterns, channel mix, and review outcomes stay attached to reporting and AI intelligence.
Capture demand
Bring order demand into one operating model.
POS
Counter and in-store order capture.
Online ordering
Pickup and delivery storefront workflows.
Marketplace intake
Delivery-channel orders normalized into one queue.
SavorQ Voice
AI-assisted phone order capture with routing modes, transcript review, menu-aware parsing, queue sync, and operator review.
Run operations
Move accepted demand through kitchen and back-office control.
KDS
Station routing, prep state, and kitchen handoff.
Menu
Items, modifiers, pricing, SKUs, and availability.
Inventory
Stock visibility and order-linked consumption.
Back office
Staff, stores, settings, and operational controls.
Measure and extend
Connect finance, reporting, integrations, and reviewed intelligence.
Payments
Payment records, refunds, and settlement context.
Reports
Sales, hourly, channel, payment, and margin views.
Channel economics
Fee and COGS-aware profitability reporting.
Webhooks
Outbound events for tenant integrations.
Multi-store
Tenant and store scoping for restaurant groups.
AI insights
Operator-reviewed insight surfaces built on outcomes.
Alerts
Exception signals for operational review.
Access control
Roles, API keys, tenancy, and audit-aware access.
AI profit orchestration
AI capabilities for profit leaks, voice demand, kitchen pressure, channel economics, and reviewed action.
SavorQ AI is presented as decision support for operators: explainable signals, recommendation queues, and manager review instead of silent automation.
AI profit leak detection
Detect margin leakage across orders, channels, modifiers, refunds, delivery fees, and COGS so managers know what deserves review.
SavorQ Voice intelligence
Capture phone demand with transcript review, menu-aware parsing, allergen flags, modifier matching, and manager correction before kitchen handoff.
Channel profitability AI
Compare POS, owned online, marketplace, and phone demand by contribution, refund pressure, fee profile, prep burden, and COGS context.
Menu margin optimizer
Recommend price, modifier, bundle, and item reviews using order mix, food cost, refunds, and contribution signal.
Kitchen load prediction
Predict service pressure and station bottlenecks from KDS timing, channel mix, order size, menu complexity, and rush patterns.
Refund and exception intelligence
Detect repeat refund causes, missing-item patterns, late-order risk, marketplace disputes, and operational exceptions for review.
AI operations copilot
Help managers ask why margin moved, which channel hurt contribution, and what should be reviewed before the next rush.
Multi-store benchmarking AI
Compare locations by channel performance, prep time, refund rate, menu margin, phone-order conversion, and review patterns.
Inventory and COGS intelligence
Connect menu demand to stock pressure, waste risk, ingredient cost drift, and purchasing alerts that operators can review.
Reviewed action queue
Turn AI findings into explainable recommendations for owner or manager approval instead of silent operational changes.
Capability fit
Best understood around the restaurant jobs SavorQ connects.
The capability set is most compelling when it maps to real operating pressure: delivery-heavy demand, phone-heavy service, multi-site control, and channel margin pressure.
Takeaway and delivery-heavy restaurants
Bring marketplace orders, owned online demand, phone calls, modifiers, and prep pressure into one reviewable operating layer.
Phone-heavy restaurants
Use SavorQ Voice to capture missed calls, caller intent, menu detail, allergen context, and review state without treating voice as a separate product.
Multi-location groups
Standardize order controls, routing modes, reporting, channel economics, and access patterns while preserving store-level context.
Operators under margin pressure
Review channels, refunds, COGS, modifier pricing, and payment mix together so revenue is not mistaken for contribution.
How it fits
Capabilities connect through a staged operating model.
Connect the channels
Start by mapping POS, online ordering, marketplace, SavorQ Voice, payment, and reporting flows into the SavorQ operating model.
Define review controls
Set the human review points for voice orders, allergen context, unclear modifiers, refunds, and AI-assisted recommendations.
Align kitchen handoff
Use KDS and order state workflows so accepted demand moves from channel intake to kitchen execution with fewer manual gaps.
Measure contribution
Attach fees, COGS, refunds, payments, and channel context to the operating record for owner and manager review.
Trust and control
Voice and AI features remain reviewable by design.
Operator-reviewed AI
Recommendations and voice-order corrections are queued for review instead of being presented as unsupervised decisions.
Reviewable voice orders
Transcript, parsed order detail, modifier choices, allergen context, and handoff state remain visible before operational reliance.
Audit-aware operation
Order state, refund context, role controls, and store scoping support safer operating review across teams and locations.
Evidence-led claims
Marketing and demo language stay grounded in product capabilities, real review controls, and clearly supported operating workflows.
Demo